Service changes: Medical Microbiology Clinical Advice


Medical Microbiology clinical advice telephone service changes effective from 03/07/23

The Department of Medical Microbiology, due to staffing pressures, unfortunately has to limit clinical queries to our telephone service:

  • Clinical questions should be escalated through user's own teams in the first instance



  • The Microbiology clinical advice telephone service will support:
    • Clinical calls to Medical Microbiology from doctors ≥ FY2 grade. 
    • Weekdays, Monday- Friday, advice is available between 11am - 4pm.
    • Calls out with 11am – 4pm period but within 9 am – 5 pm are for clinically urgent calls only.



Thank you for your understanding,

Dr. Pota Kalima

Clinical Lead and Consultant Microbiologist, Medical Microbiology